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Whether you operate in a TIBA Direct territory or one served by one of our dedicated distributors, we're here to help.

Looking for TIBA Support?

To request service Monday-Friday during the hours of 8:00 AM – 5:00 PM EST, please call 614-864-2222 or 877-914-2837 (Option #2). You may also send an email to tibaus.serviceeast@faactechnologies.com or tibaus.servicewest@faactechnologies.com, These emails will be monitored from 8:00 AM through 4:30 PM, Monday-Friday. .

For after-hours service requests, including holidays and weekends, please call 614-864-2222 (Option #2) or 877-914-2837 (Option #2).